By using Jonato Essentials’ website and services, you agree to the following terms:
General
- Products displayed are subject to availability. Prices may change without prior notice.
- We reserve the right to decline or cancel any order due to stock unavailability, payment issues, or delivery restrictions.
Payments
- All payments must be completed before dispatch or collection.
- Accepted methods: Mobile money (M-Pesa) and other secure payment options provided at checkout.
Delivery
- Delivery times are estimates. While we strive for timely service, delays caused by courier services or unforeseen circumstances are beyond our control.
Returns & Refunds
- As outlined in our Return & Refund Policy.
Limitation of Liability
- Jonato Essentials is not liable for damages, losses, or delays once a parcel has been dispatched and handed over to third-party courier services.
Contact Us
For inquiries, support, or complaints, reach us at:
